1. Email our customer service: email@example.com including:
*order number, the question you have and the photos of the product if necessary
*a photo of the barcode on the plastic bag
(Eligible items must be returned in their original condition – not worn, washed– and returned in original packaging)
2. Get authorization from Customer Service
3. Get coupon or refund
*Tracking number is required to complete the return. It will facilitate for us to track your return status and process your return.
4. Take your refund/exchange when the package is received.
Please note the following product return requirements:
- Attraco's responsibility:
- If our company is responsible for the issue, we will allow a return to our warehouse for a refund or an exchange.
- Once we receive the item, we will refund in full the original product price and its shipping or resend for free a replacement at our expense. This solution is only when Attraco is responsible for shipping the wrong item/ size.
- Incorrect order(size of the item)
If the customer has ordered an incorrect size or product, we can also allow a return. In this case, the customer will be responsible for the shipping fee both ways (to and from our warehouse) for an exchange. If the customer chooses a refund, we will refund the original product price. All and any shipping fees are non-refundable.
- Unwanted item
If the customer decides that they no longer want the item or simply want to exchange the item, they can report this to us within 30 days of receiving the product for a partial refund of the product cost.
For returned items or items for exchange, we will need 1-3 business days upon receiving your item(s) to process the solution.
After this time, the refund time-frame is as below:
Paypal account refunds: Up to 48 hours
Credit card refunds: Between 3-5 business days
Please contact us for further help. We will do our very best to help you and reply to all messages within 24 hours.
9570 Santa Anita Ave #B,
Rancho Cucamonga, CA 91730
Please return to the address after getting authentication from our customer service (We will gladly accept your unworn/unwashed items) . Please do not ship the item to the address directly without authentication otherwise it will return back to you.
Clearance Winter Neck Warmer Gaiter Thicken Soft Elastic Fleece Skiing Face Scarf Mask
- Lightweight rabbit plush - This new fabric enables the Neck warmers to resist pilling, fading and anti-static while remaining breathable and bring more comfortable feelings.
- Keep Warm - Soft and warm polyester fleece of the Windstopper neck gaiter's fabric. You can use it as neck cover or face mask winter can keep your neck and face warm, Great choice for cold weather.
- Wide Versatility Bandana - Can be used as neck gaiter warmer, Half face mask, beanie, pirate hat, meet your different requires. You can use it as a set, one is neck warmer or winter cold weather face mask, another as pirate cap.
- Different Occasions- Anti-cold ,anti-sweat,anti-dust.A warm head hood is great for skiing, motorcycling, cycling, running, biking, trekking, mountain climbing, hiking, snowboarding, airsoft paintball, hunting, tactical training, cycling, and other outdoor activities in cold weather.
- One size fits most - 4-Way stretch makes sure the greater mobility and shape. Unisex versatile and perfectly fits for women and men.
- Clothing Type: Outdoor Scarf
- Material: Rabbit plush (89.3% Polyester, 10.7% Spandex)
- Color: Solid
- Season: Autumn Winter
- Versatility: neck gaiter, neck warmer, beanie, pirate cap
- Product Number: 8066