FAQs

Please Read more from the guildline.

Pay With Credit/Debit Card

Pay With Paypal

When you place an order with Paypal you will be redirected to the PayPal payment page, where you can confirm your payment by logging in with your PayPal username and password.

You can apply coupons and bonus points to your order at checkout. Once you’ve entered your coupon code, click “apply” and the discount will automatically adjust your order total. Please note that if you do not click ”apply” before continuing checkout, your order total will not reflect coupon and Bonus Point discount.

NOTES:

Please make sure that you enter the coupon code exactly as you received it, with no space before, within, or after it. To avoid errors, we recommend you to copy/paste the promotional code you received.Coupons cannot be combined. You can only use one coupon code per order.Coupons are subject to offer terms. This does exclude some items on our website which are not eligible for coupon discounts.

We want everyone to be the charming one with our product. So, yes! We ship our products all around the world. If you want to know more details, please check the dedicated “Shipping Info”.

Please note the total time = processing time + shipping time (this does not include any customs delays, weekends, holiday periods and any unforeseen circumstances.)

You can refer to the related information here for more details.

Generally speaking, the total shipping cost will depend on the following factors:

The number of items you order, as well as the total weight and volume (size) of the package.

Our advice is to log in to your account, add the items to your cart and then view the shipping fee which will be automatically calculated and displayed.

We have many styles so the Size Chat varies per suit.

For best fit, please note that you can find the size details on each product page near the size choice. Make sure to take note of your exact measurements and compare to size details of each product.

Note: Our swimsuits are only available in standard size. If you are in between sizes, we suggest to choose the bigger one.

For the moment we operate solely as an e-Commerce swimwear company online.

Simply place an order and we will deliver your orders directly to your home.

Please contact customer service email to cancel the order within 24 hours after placing the order

Before ship, please send the size/color/address you need to change to the customer service email:

service@attracosports.com

Please check the tracking information here: (https://t.17track.net/en) for updates.
Please note, it will take 2-5 days before the tracking information can be viewed online. If you have any further questions, please feel free to contact us.

You will receive an order cancellation email notification when customer service is successful to cancel an order. Please ensure your email address is correct.

Note: If you don't receive any order or shipping info, you can inquire customer service for a confirmation.

Please note the following product return requirements:

• In case you have any query, please do not hesitate to get in touch with our  customer service on: 
service@attracosports.com

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Email to customer service:
service@attracosports.com including: 

*order number, the question you want to solve together with picture of product if necessary

*a photo of barcode on the plastic bagGet autorization from Customer ServiceGet coupon or refund

*Tracking number is required to complete the return. It will facilitate for us to track your return status and process your return. Take your refund/exchange when the package is received.

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